Doing Business with Town Hall

Due to COVID‐19, coronavirus, we are establishing new approaches to provide services. We have established the means to drop off applications, permits, payments, and conduct other business, without direct access. This will sustain services while reducing the point of contact for COVID‐19. You can communicate with staff for further information. Please be patient as we make adjustments to our services to meet your needs to address this crucial mission to protect public health.

March 15 Press Release Regarding Police, Fire and General information

On March 16, the Emergency Management Director - Chief Larry Best, Chairman of the Board of Selectmen - Jim Keller, Deputy Police Chief - Joel Dolan, Salem Superintedent of Schools - Dr. Michael Delahanty addressed the community on the local government channel.  The video is available here.

Forms and Applications for all deparments can be found here.

Town Hall

To reduce the spread of COVID-19 we have closed access to Town Hall. We have initiated a method to drop off applications, permits, payments, and conduct other business, without direct access. We are open for phone calls, emails, and access to a drop box which is located at the front of the building.  Please click here to view the limited access procdures flyer which contains more information.

Department specific information for Town Hall is available at the links below:

AssessingPlanning Division
Building Safety/Fire PreventionTax Collector
FinanceTown Clerk
EngineeringUtility Billing
Planning BoardZoning Board of Adjustment


Community Services

Due to the current community health challenges the Ingram Senior Center will be closed until further notice. If you are a senior citizen and have a non-emergency issue and are seeking information on elder care services or needed support please contact Danny Hopkins, the Town of Salem Community Services Director via email at

Additionally, all Recreation Programming is currently suspended until further notice. If you have any questions or are seeking information please contact Doug Cole, the Town of Salem Recreation Coordinator via email at

Other Town Facilities

Status of Physical Access to Building
Public WorksLobby only open to public during working hours
Canobie Lake Water Treatment PlantClosed to public
Transfer StationOpen regular hours; scale trailer closed to public
Senior CenterClosed
Kelley LibraryClosed
Police StationLimited public access
Fire StationsLimited public access