Shut Off- Customer Responsibility

Please note that it is your responsibility to make sure your payment is received in our office in time.  It is also your responsibility to make sure you are paying the correct invoices.   

Please note, your bills appear on the website with the most recent at the top and the older below.  They are ordered by the invoice date.  The older ones with a due date prior to the shut off date, including your certified fee, are the ones that need to be paid to prevent shut off.  If the website is down for any reason, you must find another way to make your payment.     

Depending on how much time you still have, you may pay with any of these methods, as long as the payment is in our office by your deadline:

  1. Come into the office and pay with check, cash or money order   (please note, we do not accept credit cards in the office)
  2. Mail a payment to our office
  3. Use your bank’s bill paying service to have them send us the payment
  4. Use the Town’s online service

Any accounts for which we have not received the full amount of the overdue bills in time will be shut off and all additional shut off fees will apply.  It is your responsibility to make sure you have paid the correct overdue invoices to remove yourself from the shut off list.  If you have any questions, call the office to ensure you are paying the correct bills.