ATM and Banking Security

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ATM Machines have become the target of criminal opportunities such as robberies, purse thefts, and other personal crimes. The following is a list of suggestions to help reduce your vulnerabilities and criminal opportunities.

Here are some general rules and suggestions to keep in mind when using an ATM:

  • Treat your ATM card like cash. Always keep your card in a safe place and store in in the protective sleeve.
  • Keep your Personal Identification Number (PIN) a secret. Your ATM card will only work with your PIN. Never write your PIN on your card, and don't store it near your card.
  • Never give out information about your PIN over the telephone.
  • Report a lost or stolen card immediately.
  • Check your receipts against your monthly statements to guard against ATM fraud.

When at an ATM Machine:

  • Always observe your surroundings before conducting an ATM transaction.
  • Always be aware, alert and prepared to act when visiting an ATM Machine.
  • If possible, do not use an outside machine. Use machines that are inside locked, MAC-card accessible booths or rooms.
  • If you use an outside machine, use one that is well lit and visible.
  • Try not to visit a machine alone. REMEMBER: The is safety in numbers.
  • Minimize time spent at the ATM machine by having your card out and ready.
  • Don't just walk up to the machine. Look around for suspicious cars or persons.
  • If using a drive-up machine, keep your engine running, doors locked, and the windows up while waiting in line. In most cases a drive up machine is safest.
  • If there is any sign of trouble, drive off.
  • When possible, leave enough room between cars to allow for a fast exit.
  • Cover PIN numbers so no one can read them.
  • Do not count your money while at the ATM. Don't flash cash.
  • Don't leave receipts lying around. (Take them with you.) Don't put them in the trash container near the machine.
  • Trust your instincts. If you feel something is wrong, go to another machine.
  • If anything suspicious happens, cancel your transaction and leave the area.