Emergency Medical Services

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Emergency Medical Services

Contact:  Lieutenant Brian Allard, Director of Emergency Medical Services
 
Address: Fire Adminstration
                152 Main Street
                Salem, NH 03079
 
Phone: (603) 685-6518
 
Fax:  (603) 893-3789
 
Hours: Monday - Friday 7:30am to 4:30pm 
 
 
Services
 
Currently, approximately sixty seven (67) percent of the Salem Fire Department's response are requests for medical services.  We envision that number to grow as our population continues to grow and the services our paramedics and EMTs will be able to offer.  All firefighters in the Town of Salem are certified to the level of either Paramedic, Advanced EMT or EMT.  As of 2016, any newly hired firefighter will be required to be certified as an Advanced EMT by the end of their probationary period.  This level of service exceeds national standards and makes our department exceptional.
 
Our providers continuously train to keep up with latest trends and technologies in the field of pre-hospital medicine.  We work closely with our three (3) primary hospitals (Holy Family, Lawrence General and Parkland Hospital) while also training in the services offered in the Boston metropolitan hospitals with the teams of Boston Medflight and DHART aero-medical services.  
 
Salem Fire prides itself that our members have always placed our patient's concerns and well being first, treating a patient as if they were one of our own family members.
 
Ambulance Billing
 
The Town of Salem assesses fee for the transport of ill/injured people to hospital facilities.  We do not charge for calls for assistance, false/accidental alarms or a situation where a person calls then decides not to go the hospital with the Salem Fire Department.
 
While the Salem Fire Department performs all of the emergency medical services, the billing and collections are provided through a private billing company contracted with the Town.
 
If you have any questions regarding an ambulance bill, please contact our Fire Administration Office or Director of EMS and our staff will be happy to assist you.